Christine Plaza
With over 15 years of experience, Christine is passionate about the intersection of human-centred design and health to improve systems, services, programs and experiences.
In her current role at the Institute for Better Health, Christine is responsible for developing and managing areas that are focused on using human centred design to create innovative solutions that address the needs of patients and providers across the hospital and community. Using end-to-end design approaches, Christine engages with stakeholders across the system to understand needs, identify problems, create and implement solutions, and share new knowledge.
Christine is an invited lecturer at the University of Toronto and has led several sessions on human-centred design approaches and their applicability to health care. Her work has appeared in the Boston Globe and Toronto Star.