As Manager of Business Operations, Dorothy leads and oversees key operational functions supporting complex research and programmatic portfolios. Her role includes oversight of grant and award administration, contract management, financial management, project budget development , and project feasibility and risk management. Dorothy works closely with researchers to guide operational processes and ensures compliance with granting agency requirements. With more than 10 years of experience in healthcare services and project management, Dorothy brings a collaborative, people-centred approach grounded in strong partnerships and supportive operational frameworks. She values continuous improvement and equity-focused service delivery, integrating operational and business practices to meaningfully support patient care and research programs at Trillium Health Partners.